Free Airport pick up: At the time of your tenancy start date, true will offer you a free airport pick up/transfer. Terms and Conditions: Airport pick-ups/transfer are from the local airport to the true property that you have booked at Where possible, we will always arrange for a member of staff to collect you from the airport in our own true cars. However for very late evening and early morning arrivals will have a free transfer arranged. This is where you will be picked up from the airport and brought to true and welcomed to true and shown to your new room by a true staff member If you would like to use this incentive, then we need to be made aware of your arrival date, time, airport number and luggage amount at least 3 weeks before your arrival day. This is so we can arrange your pick up/transfer Applies to bookings of 44 week tenancies or more All other terms and conditions as stated in the tenancy agreement applies to each booking individually
Free dual occupancy: Stay in your room with someone else for free! Terms and Conditions: Applies to bookings of 44 week tenancies or more Both tenants must be full time students (open university courses can be accepted, please get in touch with the team) This applies to only studio/suite room types Bookings will be placed in one person’s name which we refer to as the ‘main tenant’. This tenant will have the tenancy agreement in their name and all rent amount will be charged to them. If they would then like to split the rent then this can be arranged within themselves, true must receive all rent payments as per what is stated on the tenancy agreement. If tenants are to split prior or post moving in then the bookings can only be cancelled as per the true guarantee and cancellation policy. The booking will still fall under the main tenant unless there is a mutual agreement to transfer it over to the ‘second tenant’, where the new contract/tenancy agreement will need to be signed immediately. All other terms and conditions as stated in the tenancy agreement applies to each booking
1.You fail to get the results to attend the university you selected 2.Your VISA is declined 3.You choose to move to another university in a city where we are yet to have true Student accommodation
T&Cs Apply
There is a 14 day cooling off period once the Tenancy Agreement has been signed, after which the Tenancy Agreement is legally binding. In some cases, we will cancel the booking if a replacement tenant is found who will take on the rent liability. This decision will be made by the management team at their discretion. The true guarantee only covers your booking prior to check-in, once you have moved into a true accommodation - you are no longer able to cancel your booking for the reasons stated above.