Pacific Court

我们的标准租约有固定日期，不能更改。然而，如果您希望提前入住，可能可以预订额外的短期租约，您将需要支付额外的住宿费用。

根据您在租期内的付款方式，我们处理退款的方式会有所不同。如果您使用Visa或MasterCard信用卡或借记卡支付租金，退款将自动退回到您用于支付的卡上。

如果您通过银行转账或直接付款方式支付租金，我们需要您提供银行详细信息以便进行退款处理。我们使用NatWest Payit来快速、安全和简便地将款项直接汇入您的银行账户。Payit由NatWest提供，但令人高兴的是，您无需成为NatWest的客户即可使用。您可以使用OpenBanking选择要将款项存入的银行账户。

您必须拥有英国银行账户和英国电话号码才能使用Payit。如果自注册Unite Students以来您的电话号码发生变化，您可以通过登录我们的网站更改已注册的手机号码。

当您通过我们的网站预订时，您可以选择您的房间类型和合同期限，但您的房间是随机分配的。如果您有特殊要求，请与我们联系。

禁止养宠物

所有我们的示范房间以及网站上的图片都代表特定的房型，除非另有标注 - 但它们并非完全相同。您的房间将拥有相同的功能和配置，只是布局略有不同。如果您对您的房间不满意，请与前台团队联系。如果有其他可用的房间，我们将提供这些作为替代选择。请注意，这些请求可能会产生额外费用。

如果您希望提前解除合同，您需要找到一个替代租户，并向我们提供他们的详细信息，以便我们可以解除您的合同并为他们创建新的租约协议。

These additional cancellation provisions apply for any individual making a booking outside of the United Kingdom.

Cooling Off Period – the provisions for the Cooling Off Period set out in the main Cancellation Policy shall apply;
After the Cooling Off Period - Once the Cooling Off Period has expired the Tenant remains liable for the rent for the whole length of the tenancy unless they want to cancel with one of these 3 conditions:
No Place No Pay: the provisions for No Place No Pay set out in the main Cancellation Policy shall apply, save that this option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No Visa No Pay:if the student doesn’t get their visa to come and study in the UK, the student must send us the visa application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided we are satisfied, we will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No ATAS certificate, No Pay: Some international students coming to the UK to study in very specific fields need to apply for an ATAS certificate. (Academic Technology Approval Scheme). If a student’s ATAS certificate application is rejected the student must send us the ATAS certificate application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided we are satisfied, we will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Unite Students and must be sent to internationalcancellations@unitestudents.com.

If an agent is involved the evidence must be sent to the agent and then forwarded on to internationalcancellations@unitestudents.com.

Replacement Tenants – Before your Tenancy Start Date has occurred

If you have proposed a replacement Tenant prior to your Tenancy Start Date, Unite Students has complete discretion as to whether it:

a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;

b. places the room back on general sale; or

c. allocates the room it to an alternative student on a waiting list to enter into a Tenancy Agreement.

we will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.

The student remains liable for the rent unless they find a replacement Tenant.

室内禁止吸烟

当您抵达时，您可以从前台领取您的钥匙。请记住，如果有要求，确保您已预订了入住时间。在您指定的时间，只需携带您的身份证明前往主要前台，团队将为您准备好并等待您的钥匙。

您有责任保持您的房间清洁和空置。您可以回收或捐赠不需要的物品，所有垃圾必须负责地处理。您的房间内留下的任何物品都将被清理，我们将对此收取费用。

如果您与他人共享一个公寓，了解每个人何时离开是个好主意，这样您的厨房和走廊的清洁工作可以平均分担。

请确保您的厨房/休息室/走廊清洁和空置 - 不要忘记清理冰箱和冰柜内部，并清空您的橱柜以避免清洁费用。如果厨房或走廊有任何遗留物品或食物，则可能需要支付清理费用。

所有清洁、损坏和搬运费用将均摊给所有租户。