Vita Birmingham

【致2021年9月起租的学生：】 退订政策 最新推出的预定保障条款，现已正式加入合同。学生合约开始前，如果发生了以下情况，均可以无责退款： - 住客无法直接或间接入境英国读书 - 签证被拒 - Offer被拒 - 学生强制网课至2022年1月15日后 - 学生2022年1月15日前课程被取消 【致2021年1月起租的学生：】 ● 合同为1月份租期的同学，可以免费申请合同延期。 为保证延期退款政策的顺利进行，请各位想要申请延期的同学及时发送延期申请邮件至   CustomerEngagement@vitastudent.com 邮件内容包括：订单号+姓名+邮箱+电话+申请延期的时间段和准备入住的时间 注意事项：已经交完全款的同学在入住前也需要在发送邮件确认申请政策，目前还未缴纳第二期房租的同学请尽快缴纳房租，否则无法享受延期政策。 注意： ● 每位住客申请延期只有一次机会，不可再次更改。 ● 合约已经开始的非1月份租期的租客，不可申请延期政策 What is your cancellation policy? We allow a 5-day cooling off period after paying the Advance License Fee if your accommodation is booked prior to 25th May. After the 25th May, the cooling off period becomes 48 hours. If you cancel within 5 days (or 48 hours after 25th May), the Advance Payment will be fully refunded to the account from which it was paid. Once you have booked and the 5 days has elapsed (or 48 hours after 25th May), you are bound into a legal licence agreement which requires you to pay for the full period of the licence agreement. We suggest if you are unsure about exam results, receiving your visa or other condition on you attending University that you contact us to discuss on +44(0)203 096 1717. After booking and the expiry of the 5-days (or 48 hours after 25th May), the only way to release yourself from the license agreement is to find a replacement tenant who will take on the full liability for payment of the License Fee.