Humber Portfolio

房东可能会接受退订请求，退订可能会损失deposit和租金，需通过agent联系房东具体商议退订协议。

What if I want to cancel by booking?

After you complete the booking process and pay the deposit, we will send you an email with a link to our online student portal and login details. You will be able to view and enter into the tenancy agreement using the online student portal. You have 3 days from when you paid the deposit to enter into the tenancy agreement on our portal. If you fail to enter into the tenancy agreement at the end of this period, we may cancel your booking and release the room.

Please note that you do not have the right to cancel your tenancy once you have signed the tenancy agreement and so if you choose not to take it up, you will lose your deposit and any rent paid and will still be bound by the obligations of your tenancy agreement. Your landlord may be able to consider a cancellation request on a discrete basis, however it is by no means guaranteed that you will be able to cancel your tenancy and your landlord is not obliged to agree to do so. You can contact your property manager directly (by phone, email or in person) to discuss any cancellation request. You will find contact details for your property manager in your confirmation email and tenancy agreement.